Privacy Policy

Privacy Policy – Diamond Prime Solutions LLC

Effective Date: 01/01/2025

Diamond Prime Solutions LLC (“Company”, “we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our cleaning services, website, and communication channels.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email, and payment details when you request our services. Service Information: Details about the property, type of cleaning requested, scheduling preferences, and service history. Technical Information: If you visit our website, we may collect IP address, browser type, device information, and cookies to improve user experience.

2. How We Use Your Information

We use your information to:

Provide and manage cleaning services. Communicate with you about appointments, updates, and customer support. Process payments securely. Send promotions, offers, and service-related information (you may opt out anytime). Improve our services and website.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers who assist with payment processing, scheduling, or customer support. Legal Requirements if required to comply with laws, regulations, or court orders. Business Transfers in case of mergers, acquisitions, or sale of assets.

4. Data Security

We implement reasonable safeguards to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Privacy Rights

Depending on your location, you may have rights to:

Access and request a copy of your personal data. Correct or update your information. Request deletion of your data. Opt out of marketing communications.

To exercise these rights, please contact us at the email below.

7. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect their personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Diamond Prime Solutions LLC

📧 Email: [email protected]

📞 Phone: (727)606-4849